Frequently Asked Questions
FAQ
Your Limo Service Questions Answered
The limo service is tailored exclusively to you. We focus on your preferences: departure time, stopping places, music genre, car temperature, and other requests according to your choice. The vehicle is of high quality, regularly serviced, and always clean. Our drivers speak English fluently, contributing to easier communication during the journey. These are some of the essential aspects that make the limo service superior to regular taxis.
You can easily book our limo service online through our website or by contacting our customer support. We are available to assist you with the booking process.
After you have completed the reservation process, you will receive a confirmation email or a booking reference number.
Yes, we monitor flight arrival times for airport pick-ups, so your chauffeur will be there to meet you even if your flight is delayed.
Yes, all our chauffeurs are licensed professionals, and our vehicles are fully insured to ensure your safety and peace of mind.
We recommend booking as far in advance as possible, particularly during peak seasons or for special events. However, we will do our best to accommodate last-minute requests based on availability.
Our rates are transparent, and we strive to provide all-inclusive pricing. However, there may be additional charges for extra stops, waiting time, or other special requests. These details will be discussed and confirmed during the reservation process.
Our vehicles are equipped with chargers for all types of phones, Wi-Fi, water bottles, and wet wipes. During your journey through Serbia, Bosnia and Herzegovina, North Macedonia, and Montenegro, you have free Wi-Fi access.
Yes, we can arrange chauffeur services for long-distance trips and cross-country travel.
To maintain a pleasant environment for all passengers, smoking is not permitted in our vehicles. We appreciate your cooperation in adhering to our no-smoking policy.
Yes, we can provide child safety seats or booster seats upon request. Please inform us of your requirements during the booking process.
You can reach our customer support team by phone or email, and we’ll be happy to assist with any inquiries or concerns.
Our cancellation policy varies depending on the type of reservation and the notice period. Specific details can be found in our terms and conditions.